Supervisor, Behavioral Health Respite Program
- Provide administrative and clinical supervision to the program and staff including, but not limited to, hiring, supervision, evaluation, disciplinary actions and termination of employees.
- Determine program schedules and plan staffing appropriately.
- Provide the ability and flexibility to step in and cover all roles of the program to keep operations occurring during times of staffing shortages.
- Organize and oversee scheduled and emergency respite activities provided by staff and coordinator(s) as needed.
- Identify and plan engaging activities for youth of various ages.
- Conduct data collection and case documentation.
- Conduct ongoing youth/family support and progress tracking.
- Represent the Agency in the development or maintenance of relationships with other organizations including community agencies, public agencies and referral sources.
- Liaise and coordinate with local Care Management Entities related to youth served; attend care meetings as necessary.
- Engage in community program presentations and appropriate marketing opportunities.
- Maintain high standards of ethical and professional conduct. Ensure adherence to established rules and regulations governing the operations of the Agency.
- Possess and employ practical understanding of:
- basic child, adolescent and family development;
- issues that are relevant to youth with SED;
- issues that are relevant to youth with ASD; and
- interventions used in crisis de-escalation
- Contribute to the development and maintenance of the record through the timely completion of assigned documentation in accordance with applicable licensing and accreditation regulations and standards.
- Provide on-call support during all scheduled respite activities.
- Transport youth to and from scheduled activities as needed.
- Attend scheduled staff meetings, supervision, and on-going training that will provide the skills necessary to implement the program.
- All required trainings, certifications and licensure must be kept current in accordance with applicable licensing and accreditation regulations and standards.
- Provide on-call supervision in case of an emergency situation (i.e. in need of clinical support, AWOL, safety concern for yourself or the well being of a client or family member, a client threatening to harm themselves or others.)
- Respect the privacy of clients and hold in confidence all information obtained during the client’s treatment. All client-related documents should be handled in accordance with Agency guidelines on confidential material.
- Other duties as assigned by management.
- Education: Minimum Bachelor’s Degree in Social Work or related field.
- Licensure: Valid Ohio LSW, LPC preferred.
- Skills/Competencies:
- Core Expertise: Possesses skill, knowledge and abilities to perform the essential duties of their role; keeps knowledge up to date.
- Cultural Competency: Demonstrates awareness, sensitivity and skills in working professionally with diverse individuals, groups and communities who represent various cultural and personal background and characteristics.
- Interpersonal Communication: Communicates clearly using verbal, nonverbal, and written skills in a professional context; demonstrates clear understanding and use of professional language.
- Professional & Ethical Conduct: Adheres to professional values such as honesty, personal responsibility, and accountability; applies ethical concepts within scope of work and adheres to Agency policies and procedures.
- Collaboration & Teamwork: Functions effectively as a member of a professional team that includes employees, clients and family members.
- Problem-Solving & Decision-Making: Recognizes problems and responds appropriately; gathers information and sorts through it to identify and address root cause issues; makes timely decisions.
- Experience:
- Experience with youth diagnosed with severe emotional disturbance (SED) of various ages.
- Experience working with youth by providing crisis intervention, service coordination, skill building and family education.
- Proven experience in working with troubled youth and teens and their families. Practical and/or clinical understanding of the underlying issues that lead to a need for respite services.
- Other: Must have and maintain a valid driver’s license and driving record that meets the underwriting criteria of the Agency’s insurance company.
- Comprehensive health and Rx plans, including a zero-cost option.
- Wellness program including free preventative care
- Generous paid time off and holidays
- 50% tuition reduction at Case Western Reserve University for the MNO and MSW programs
- Defined benefit pension plan
- 403(b) retirement plan
- Pet insurance
- Employer paid life insurance and long-term disability
- Employee Assistance Program
- Support for continuing education and credential renewal
- Ancillary benefits including: dental, vision, voluntary life, short term disability, hospital indemnity, accident, critical illness
- Flexible Spending Account for Health and Dependent Care
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