Assistant General Manager
• High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.
OR
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area. CORE WORK ACTIVITIES Assisting the Operational and Financial Management of the Property
• Verifies that all brand standards are being maintained in each area of the property.
• Verifies that all team members meet or exceed all brand requirements.
• Manages the operation of the all property departments.
• Promotes both Guarantee of Fair Treatment and Open Door policies.
• Verifies that a viable key control program is in place.
• Maintains current licenses and permits as prescribed by local, state and federal agencies.
• Provides a safe working environment in compliance with OSHA/MSDS.
• Manages all finance and accounting functions, including, but not limited to, accounts payable, accounts receivable, petty cash, payroll and ordering procedures, end of period, banking procedures and PAF's.
• Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
• Complies with all corporate accounting procedures.
• Performs required annual Quality audit with GM and RD. Supporting the Management and Development of Departmental Teams
• Stays readily available/approachable for all employees.
• Extends professionalism and courtesy to employees at all times.
• Leads by example demonstrating self-confidence, energy and enthusiasm.
• Assists/teaches team managers scheduling (using Scheduling Tool) against guest and hours/occupied room goals. Makes sure that staffing levels are appropriate to exceed guest expectations.
• Sets clear performance expectations with the General Manager.
• Assists team supervisors with constructive coaching and counseling.
• Solicits feedback for continuous improvement. Managing the Guest Experience
• Extends professionalism and courtesy to guests at all times.
• Motivates and encourages staff to solve guest and employee related concerns.
• Provides excellent customer service by being readily available/approachable for all guests.
• Takes proactive approaches when dealing with guest concerns.
• Assists employees in understanding guests ever-changing needs and expectations, and how to exceed them. Conducting Human Resource Activities
• Verifies that orientations for new team members are thorough and completed in a timely fashion.
• Takes proactive approaches when dealing with employee concerns.
• Verifies that property hiring practices comply with I-9, and EEO requirements and strives for a culturally diverse work place. Performs other duties as assigned and needed. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun. In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Recommended Jobs
Director of Rehab - PT
About Total Care Therapy (TCT): Total Care Therapy (TCT) is a therapist-owned and operated company specializing in Physical, Occupational, and Speech Therapy services in assisted and independent l…
Program Leader (Spring - Summer 2026)
Program Leader (Spring - Summer 2026) Rustic Pathways is a student travel organization that offers the world's finest experiential education, community service, foreign language, and adventure prog…
Senior Epicor Eclipse Pricing & Rebate Analyst
We are seeking a Senior Epicor Eclipse Pricing & Rebate Analyst with deep, hands-on experience managing complex pricing structures and vendor rebate programs within Epicor Eclipse. This role is des…
Embroidery Operator
Embroidery Operator Location: Fairfield, OH The Embroidery Machine Operator operates multi-headed, computerized embroidery machines. Shift Options -- Full Time 1st…
Chief Growth Officer
Rea is a growing Top 100 business advisory & accounting firm providing our clients services in tax, accounting, and business consulting. We have a ‘People First’ culture and we focus on our employees…
Class A CDL Regional Driver - Dry Van No-Touch - $1400-$1500/Wk
Earn $1,400–$1,500 weekly hauling 100% no-touch dry van freight! Run consistent regional loops (Carolinas ↔ Ohio/Pennsylvania) with predictable scheduling, bi-weekly home time (12 days out, 2 days…
Associate Network Field Technician
Position: Full Time, Hourly, Non exempt Job Title: Associate Network Field Technician Reports to: Senior Network Field Technician Supervises: N/A Location: Cleveland, OH About Us …
Lead Solar Installer
Lead Solar Installer Location: Columbus, OH or Pittsburgh, PA Department: Field Operations Reports to: Field Operations Manager Employment Type: Full-Time FLSA Status: Hourly, Non…
Global Customer Solutions Project Support
HYBRID ROLE BASED OUT OF OUR FAIRFIELD OFFICE Job Purpose: Our Global Customer Solutions Project Support will be responsible for capturing and directing results for an assigned account portfol…
Early Childhood Education Professional
Overview: We are seeking a passionate and dedicated Early Childhood Professional to join our team. The ideal candidate will play a vital role in fostering a safe, nurturing, and stimulating envir…