Dispatcher
Job Description
Job Description
Under general supervision, the Dispatcher schedules and dispatches drivers and equipment to and from our accounts 90% drop and hook 10% Live loads. Duties may include using radio, telephone, or computer to transmit assignments. Daily usage of excel for planning and accountability
Essential Functions: • Prepares daily dispatch schedule for drivers and equipment.• Prepares documentation for all loads as necessary.
• Seek out and schedule backhauls where appropriate; provide inbound report receiving.
• Updates inbound and outbound orders in dispatch program.
• Responds promptly to driver inquiries regarding, but not limited to, breakdowns, directions, product count discrepancies.
• Monitors drivers’ hours to prevent DOT violations.
• Adjusts delivery and backhaul assignments to accommodate breakdowns, late trucks and other changes.
• Follow attendance policy, show up for work on time and ready to work assigned shift.
• Performs other duties as required and assigned.
Qualifications: Qualifications & Experience: • High school diploma or general education degree (GED) preferred, a minimum of one year of related work experience.
Knowledge, Skills and Abilities: • Ability to work in fast-paced, deadline-oriented environment.
• Good customer service skills
• Ability to communicate effectively with variety of individuals
• Ability to pay close attention to detail.
• Must be able to relate to other people beyond giving and receiving instructions. Perform work activities requiring reasoning, negotiating, instructing, or speaking with others; and respond appropriately to criticism and/or direction from supervisor.
Physical Requirements: • Requires the ability to sit for long periods of time, with frequent interruptions
• Requires several hours per day of sitting, getting up and down from chairs, and reaching, or bending
• Requires manual dexterity with normal hand and finger movements for typical office work
• Requires the ability to relate to others beyond giving and receiving instructions: must partner with coworkers with a can-do attitude and approach.
Company Description
Based on honesty, high ethical standards and fair business practices, our mission is to develop our team members to have value and pride in what they do and to help our team members grow as leaders in business, family, and community. We will accomplish this through being a positive influence on our customers and team members, ensuring that the tools and people needed for spiritual, personal and business growth are provided and available when needed.
Company Description
Based on honesty, high ethical standards and fair business practices, our mission is to develop our team members to have value and pride in what they do and to help our team members grow as leaders in business, family, and community. We will accomplish this through being a positive influence on our customers and team members, ensuring that the tools and people needed for spiritual, personal and business growth are provided and available when needed.
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