Client Support Specialist

Join our Mission-Driven 5-time Top Workplace Award Winning Organization

POSITION: Clerical Support Specialist

LOCATION: 2208 Reading Road Cincinnati OH 45202

PROGRAM/DEPARTMENT: FAIR & HOPE/Central Connection

EMPLOYMENT TYPE: Full Time; 40 Hours Per Week; Monday - Friday

ABOUT US

At Central Clinic Behavioral Health our mission is to inspire meaningful change by creating options and choices through compassionate approaches to behavioral health services that foster recovery and resiliency for children adults families and communities. Our goal is to connect the right people to the right behavioral health service at the right time. One persons healing has a cascading effect that not only helps one but also the wellness of the family and ultimately the community. We serve all communities with dignity and dedication and believe everyone deserves access to high-qualiity compassionate care. Our employees are the heart of that mission.

WHY WORK WITH US

Award-Winning Culture:

As a 5-time Top Workplace Award Winner our employees are at the core of everything we do and we are committed to fostering a culture rooted in teamwork open mindedness and accountability where everyone feels supported and empowered to grow-both professionally and personally. We prioritize employee wellness ongoing training and a collaborative environment where everyones voice matters. You will find a community of professionals who support each other-and our clients-with compassion and respect.

Competitive Benefits Package:

• Competitve salary with annual increases based on merit/performance
• Salary increases with new licensures
• Full health dental & vision insurance with employer contribution
• Clinical supervision and licensure support provided
• Generous paid time off-Year 1 of employment-4 weeks of PTO and 11 paid holidays
• Service delivery bonuses for applicable roles
• Short-term disability-offered at no cost to all employees
• 401(k) available after one year of employment
• Employee wellness programs
• Ongoing training and CEU opportunities
• Flexible scheduling for many roles

PROGRAM SUMMARY

As the front door to the Hamilton County public behavioral health system Central Connection provides standaridized entry into a system of care that ensures that services are available accessible and high quality. Central Connection staff are available 24/7 365 to answer calls and connect consumers to appropriate services. Our primary function is to access authorize and connect individuals and families to the appropriate behavioral health services. Clinicians can provide assessments transitional case management and transitional medication services coordinate referrals provide housing assessments and application assistance for Medicaid and Social Security enrollment.

PROGRAM SUMMARY

• Process funding requests invoices and notifications.
• Provide data entry for authorizations.
• Procesds HOPE authorizations.
• File and close charts.
• Manage subpoenas and records requests
• Provide support for Open Access.
• Complete OBHIS at admission and discharge.
• Assist with front desk responsibilities.

WHAT WE VALUE IN OUR NEXT FAIR & HOPE PROGRAM CLIENT SUPPORT SPECIALIST:

• Associates or Bachelors Degree
• 1-2 years of office work experience
• Exemplary in oral verbal and organizational skills

Ready to Make a Difference

At Central Clinic Behavioral Health you will not just find a job you will find a calling a community and a place to grow. If you are passionate about behavioral health care and want to be a part of an organization where your efforts truly make a difference we encourage you to submit your resume today.

Apply at:

Notice of Accommodation

Central Clinic Behavioral Health is committed to complying with the Americans Disabilities Act (ADA) and ensuriing equal employment opportunities for all qualified individuals including individuals with disabilties. If you require a reasonable accommodation to complete the application process participate in the interview process or otherwise engage in the recruitment process please contact Human Resources at All requests for accommodation will be handled in a confidential manner and will be considered in accordance with applicable laws and regulations.

Required Experience:

IC