Analyst Consultant - Salesforce Product Manager

Analyst Consultant - Salesforce Product Manager

Location: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless accommodation is granted as required by law.

The Analyst Consultant is responsible for working with Business and IT stakeholders to understand the problem domain and provide analysis to capture and manage quality requirements that align with the system solution.

How you will make an impact:

• Works on highly complex business needs, develops epics and user stories manages backlog in tools and research issues thorough subject matter expertise and an understanding of business processes.

• Responsible to work with the Business to understand the growth of the business so that critical data can be analyzed for solutioning.

• Proactively support the voice of the customer to ensure requirements meet the business needs and mitigate risk.

• Support strategic direction and may lead system requirements definition, design, testing, training and implementation support.

• Works closely with Business Owners, Product Managers and/or Product Owners to ensure business needs are captured, prioritized and understood to manage stakeholder expectations.

• Assist in the analysis of the functional business requirements and implementation details to ensure design meets nonfunctional requirements.

• Participates in Product Roadmap planning and all phases of the SDLC.

• Primary Interface with initiative team to ensure they have a clear understanding of the requirements.

• Contributes to the development of operational readiness documentation, training materials to support rollout adoption and use of the system/functionality as needed.

• May provide support during the integration and acceptance testing phases and implementation.

• Demonstrated experience leading/working in collaborative teams and a proactive approach to daily interactions with stakeholders at all levels.

• Adheres to the current Software Delivery Life Cycle (SDLC).

• Anticipates and identifies opportunities for improvement including SDLC business processes and innovation.

• Agile principles and mindsets to be used to accomplish deliverables and communication.

• Performs in a leadership role to help guide team members and serves as an expert for the team.

• Acts as a change advocate and is a role model to others when adapting to different work styles, processes, tools and communications.

Minimum Requirements:

• Requires a BA/BS and minimum of 6 years of experience, which should include analysis, project management, working knowledge of mainframe computer hardware and operating systems; or any combination of education and experience, which would provide an equivalent background.

Preferred Experience, Skills, and Capabilities:

• Strong communication/facilitation, analytical and data-driven skills to define requirements and drive metric-based outcomes, preferred.

• Proficient with project management and documentation tools (e.g., JIRA, Microsoft Teams) and detail-oriented in tracking progress and maintaining clear documentation, preferred.

• Collaborative, adaptable, and solutions-oriented when working with cross-functional teams (developers and business stakeholders), preferred.

• Familiar with SAFe/Agile practices, preferred.

• Familiar with CRM and sales tools (e.g., Salesforce), required, preferred.

• Health insurance industry background, preferred.

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact [email protected] for assistance.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.