Sales Representative

Job Title: Sales Representative

Department: Sales

Work Location: Zanesville, OH (Hybrid/Remote)

Classification: Exempt

Who We Are

Grow Ohio is an Ohio-based company headquartered in Zanesville, Ohio. We are a Level 1 Cultivator, Processor & Retail operator licensed by the State of Ohio's Division of Cannabis Control (DCC). Grow Ohio has a state-of-the-art medical marijuana facility which houses our cultivation and processing operations in Newton Township, OH. Grow Ohio is an Equal Opportunity Employer.

Job Summary

The Sales Representative is a front-facing sales role that represents our brand in a positive and professional light. This person is responsible for driving wholesale sales growth, managing key customer relationships, and supporting the execution of sales initiatives. This role combines traditional inside and outside sales, requiring a balance of strategic relationship management, critical thinking, and operational excellence.

The Sales Representative will work closely with dispensary buyers, staff, and internal teams to ensure sales targets are met, accounts are supported, and market opportunities are maximized. Responsibilities include creating rapport with buyers and customers, educating them on the use and benefits of Grow Ohio's products, assisting in purchasing decisions, and monitoring product sell through to facilitate quicker reorders. The position requires managing a sales territory or assigned account list, coordinating and attending dispensary and industry events, and providing staff training on product information and competitive advantages.

This role will evaluate the medical and recreational markets, conduct competitor analysis, and ensure Grow Ohio's products are priced and positioned appropriately across the state. The Sales Representative will collaborate with Accounting to resolve invoice and payment issues, and work with Order Fulfillment to schedule product deliveries. Success in this position requires a reliable self-starter with a positive attitude, excellent customer service and communication skills, strong attention to detail, and the ability to think critically while providing sales solutions.

This position is hybrid, with a mix of remote work for administrative and reporting tasks, and field-based responsibilities such as dispensary visits, facility tours, and industry events. Candidates should expect regular travel within Ohio to service accounts, while also having flexibility to complete sales reporting, CRM updates, and strategic analysis remotely. This role will report directly to the Sales Manager.

Essential Duties and Responsibilities

• This is a hybrid role requiring a balance of remote administrative work and in-person customer engagement across Ohio.
• Lead designated accounts and expand brand position and growth across all product lines.
• Facilitate external sales communications with designated accounts around products, sales volumes, and brand placement/expansion.
• Track and report credits and other invoice information for the assigned accounts.
• Navigate the Company's inventory platform and generate reports to assist with daily sales responsibilities and goals.
• Manage order intake, entry, and coordination with Delivery and Accounting to ensure accuracy and on-time fulfillment.
• Provide feedback on product pricing and conduct research around competitor pricing on a regular basis.
• Maintain strong product knowledge and conduct quarterly analysis to evaluate our position and identify opportunities in Ohio's market.
• Assess product demand in the medical market and emerging adult use market to offer feedback in shaping the Company's product and sales strategy.
• Responsible for distributing timely information to dispensary buyers and staff, including but not limited to, inventory menus and product promotional materials.
• Partner with dispensaries on product placement promotions and collect feedback on the effectiveness of Grow Ohio's products.
• Direct customer support efforts with dispensaries and patients to resolve issues, identify trends, and elevate to the appropriate teams.
• Lead special projects and events as assigned, including cannabis industry events and company events.
• Implement best practices and maintenance CRM Function to update account profiles, contacts, and product menu/pricing.
• Develop and enhance the knowledge of dispensaries' staff via marketing coordination and educational programming (webinars, lunch and learn events, continuing education, and customer education efforts, if applicable).
• Work with the Company's sales leadership and other sales representatives to execute product allocation decisions and strategic product offerings around the state.
• Utilize internal systems to generate wholesale menus, inventory lists, sales reports, and performance dashboards.
• Track expiring and promotional inventory, implementing sales strategies to maximize sell-through.
• Utilize data tools to monitor brand performance and provide insights to leadership.
• Coordinate and lead visitor tours at the facility to educate on our products and strains offered to consumers in the State of Ohio.
• Assist with the management of Company assets on industry platforms such as iHeart Jane, Dutchie, Lit Alerts, and other platforms, as determined by Company leadership.
• Conduct quarterly SWOT analysis on assigned accounts to assist with product strategy decisions and sales initiatives.
• Attend monthly onsite sales meeting to discuss the market and overall account performance.
• Other duties as assigned.

Qualifications

• Bachelor's degree in related field or 2+ years equivalent sales or similar work experience.
• Proficient in time management and follow through/execution of tasks.
• Self-motivated and comfortable working autonomous to drive results.
• Familiarity with dispensary-facing cannabis platforms such as Dutchie and iHeart Jane, preferred.
• Must be willing to travel up to 60% of time within the State of Ohio.
• Demonstrate skills, knowledge, and experience in the execution of sales and marketing activities.
• Excellent interpersonal skills fluently displayed in oral and written communications.
• Strong computer skills and comprehension of MS Office suite (Word, Excel and PowerPoint), spreadsheet software, database management, and other general-purpose tools.
• Highly motivated self-starter with a passion for learning.

• At least 21 years of age.
• Effective time management skills.
• Detail oriented, highly organized, and motivated by accomplishment.
• Ability to present ideas effectively and communicate well with all levels of management.
• Ability to work in a team environment on a variety of programs and projects.
• Ability to work independently and in a continually changing environment.

• Ability to multi-task effectively in a busy, high stress environment.

Travel & Physical Requirements

• The ability to have reliable transportation and travel regularly within Ohio (estimated 50% of time) to visit dispensaries, attend events, and lead facility tours; remaining time may be worked remotely.
• The ability to lift 50 pounds regularly.
• The ability to respond quickly to sounds.
• The ability to move safely over uneven terrain or in confined spaces.
• The ability to work in bright/hot/humid conditions.
• The ability to complete fine motor functions.
• Lifting, standing, sitting, walking, bending, reaching, push/pull, repetitive use of hands, grasping use of hands, visual activity.
• Specific vision abilites required for this job include close vision requirements due to computer work.

This is a full-time position with variable hours required. Our facility is open from 6 am to 8 pm seven days a week. Candidates with weekend availability is required. You will have to complete a State/Federal background check, as well as a drug screening pre-employment. Grow Ohio offers a competitive compensation package with attractive benefit offerings. Benefits include Medical, Dental, Vision, Basic Life, and availability of Short-Term Disability and Voluntary Life coverages.

Note: This job description in no way states or implies that these are the only duties to be performed by the associate in this position. Associates will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent will possess the skills, aptitude, and ability to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.