Program Sales Representative

Gordon Food Service
Valley View, OH

Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. See below for a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you...

Position Summary:

Provides business-consulting services to strengthen customer relationships and grow profitable sales. Represents Gordon Food Service products and services in assigned territory and accounts, seeking growth opportunities from existing customers and onboarding new customers to Gordon Food Service. Manages customer business relationships, including accounts receivable, credits, lost business, growth, deployment of resources, and average order size/profitability.

What you will do:

  • Effectively tells the Gordon Food Service story and services accounts.

  • Travels through assigned territory to call on existing and prospective customers to maintain, seek growth opportunities, and increase profitable sales volume and to ensure contract compliance.

  • Manages customer business relationship including credits, lost business, growth, deployment of Gordon Food Service resources, and average order size/profitability.

  • Coordinates and conducts the demonstration and presentation of products and discuss applications, using samples or marketing materials emphasizing features based on price or value to customer business operations.

  • Create and deliver business plan based on customer needs, goals, and objectives.

  • Works directly with Regional and/or National chain account manager to execute strategic initiatives across concepts within units.

  • Directs and delivers consultative services such as GPO Maximation, menu engineering, wait staff and HAACP training. Consults with customers and network resources to fulfill operations and profitability needs.

  • Conducts CDS personal results analysis and planning at customer level.

  • Receives, discusses, and/or verifies order information with customers using appropriate method on a monthly basis to include customer credits to identify and establish sales performance goals.

  • Explains credit terms via established parameters and manages the collection of receivables using multiple methods to include electronic, mail and personal pickup of payments.

  • Identifies competition, customer purchasing patterns, performs customer sales history analysis, and observes and gathers data to determine the needs of customer operations.

  • Endorses and promotes NextGen and other technical solutions.

  • Develops and oversees customer segment shows and participates in customer events.

  • Collaborates with brokers to establish GFS products.

  • Performs other duties as assigned

When you will work :

  • Monday through Friday, 8:00 am - 5:00 pm.

  • Hybrid Work Schedule: 4 days in office, 1 day from home.

What you'll bring to the table:

  • High School Diploma or equivalent required.

  • Bachelor's degree in Business, Sales or Marketing preferred.

  • Three to five years previous sales or business experience to include experience or an interest in food business practices and food preparation, or an equivalent combination of education, training, and experience. In lieu of the specified education and experience requirements, a proven capability to perform the essential functions of the job, as demonstrated by an equivalent combination of education, training and/or relevant work experience may be considered.

  • Must maintain a valid, unrestricted state driver’s license and safe driving record per GFS policy.

  • Must complete the CDS education curriculum within 2 years of employment.

  • Culinary Certification a plus.

  • Must be able to meet and exceed sales performance goals and execute appropriate time and territory management.

  • Ability to support bid negotiation process & navigate through agreements

  • Ability to interact with customers using comprehensive communication skills and the ability to express self verbally.

  • Must be a strategic thinker, inquisitive, innovative, and creativity to build relationships, network, link resources and apply business practices.

  • Able to work effectively in teams and display integrity and honesty to participate and contribute to branch team efforts.

  • Goal driven, with organizational and administration skills

  • Strong attention to detail and ability to follow-up in order to self manage and develop discipline.

  • Must be flexible and receptive to coaching.

BE PART OF AN AMAZING CULTURE WHERE WHAT MATTERS TO YOU, MATTERS TO US!

Gordon Food Service values our customers and understands that their success is largely dependent upon their workforce. To demonstrate our commitment to our partnership, we will require any candidate who works for a Gordon Food Service customer to provide a letter of support from their management if they are selected for the interview process.

Equal Employment Opportunity is a matter of policy at Gordon Food Service, Inc. and we are committed to a work environment in which all individuals are treated with respect and dignity.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or status as a qualified individual with disability. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to [email protected] and use the words “Accommodation Request” in your subject line.

All Gordon Food Service locations are tobacco-free.

Gordon Food Service is a drug-free workplace and conducts pre-employment drug tests.

Posted 2026-04-03

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