Business Development Director

Job Description

Job Description

We are a social enterprise that is actively changing the face of child welfare and are constantly searching for talented, purpose-driven professionals to join our community. We are a group of happy warriors, courageous mutants, and passionate pragmatists. Come join our island of misfit toys!

Position Summary:

The Business Development Director drives sustainable organizational growth by supporting business development initiatives while strengthening data integrity, quality assurance, and performance outcomes across all programs. This role partners across new and existing markets to connect growth strategies with operational capacity, compliance requirements, and measurable outcomes. Success requires flexibility, collaborative leadership, and seamless coordination with the Integrated Services Leadership Team.

You should be accurately described as:

A happy warrior who thrives on leading from the front with strategic thinking. A solid communicator in search of decisions that deliver real results. A courageous mutant: a problem-solver, financial steward, and one who excels at collaboration. I am a passionate pragmatist about the company’s success, growth, and program quality.

The candidate selected will be responsible for the following:

Business Development and Growth Responsibilities

• Support the identification and evaluation of new market, service, and contract opportunities
• Conduct market research and competitive analysis to inform expansion strategies
• Partner with leadership to develop new territories, contracts, proposals, and responses
• Support feasibility assessments through data, quality, and operational analysis
• Collaborate with Operations to ensure growth strategies align with service capacity, standards, and state regulations
• Support relationship management with external stakeholders and partners
• Collaborate with the Corporate Development Director on identified growth initiatives and existing expansion efforts

Data, Analytics and Reporting

• Design and maintain dashboards and reports related to outcomes, utilization, and compliance
• Translate data findings into actionable insights and recommendations for leadership
• Ensure data integrity through collection, analysis, and interpretation of trends impacting service quality, compliance, and outcomes
• Monitor effectiveness of quality initiatives through measurable outcomes and continuous feedback
• Lead and maintain documentation of workflows, processes, and standard operating procedures

Collaboration and Communication

• Serve as a liaison between programs, compliance, and leadership to promote best practices, safety, and consistency
• Coordinate follow-up reviews for action items, quality concerns, and near-miss events
• Support training and awareness initiatives related to compliance, quality improvement, systems, and safety/risk
• Facilitate problem-solving and situation management activities across teams
• Support change-management efforts tied to new initiatives, contracts, and systems

Talent Recruitment

• Coordinate with the Recruiting team to identify and support recruitment initiatives, job fairs, and outreach efforts
• Partner with leadership to assess staffing ratios and forecast recruitment needs across programs
• Collaborate with Recruiting to support hiring of licensed and non-licensed staff, including therapists, case managers, psychiatric staff, and peer supporters

Community of Choice

• Maintain strong relationships with prospective and existing customers and referral sources
• Develop and support county and community referral relationships across multiple states
• Oversee customer service coordination with external referral partners including schools, government agencies, hospitals, and community organizations
• Support partnerships with colleges and universities to promote talent pipelines and internship opportunities
• Collaborate with leadership on business strategy, program goals, and performance optimization

Corporate Citizen

• Practice ruthless pragmatism
• Engage in peer-to-peer feedback
• Know and live the Necco Corporate Culture Principles
• Embody the three virtues of humble, hungry and smart
• Drive your Individual Performance Scorecard
• Adhere to and contribute to the Necco meeting structure

Position Qualifications  

• Bachelor’s Degree required; Master’s Degree preferred
• Minimum of five (5) years of business development experience, including at least two (2) years in a Director-level role within Child Welfare or Foster Care
• Willingness to travel up to 50%
• Valid driver’s license with required auto insurance (100/300/100)
• Strong computer proficiency and ability to learn new systems and programs
• Excellent written and verbal communication skills
• Innovative problem solver with strong organizational skills
• Ability to work independently with limited supervision
• Successful completion of all required criminal background checks
• Demonstrated excellence in collaboration and relationship-building

At Necco, we value diversity and are committed to creating an inclusive and equitable work environment. We embrace individuals of diverse backgrounds, experiences, and perspectives. We believe that a diverse team fosters innovation and creativity, and we actively seek candidates from all races, ethnicities, religions, genders, sexual orientations, abilities, and ages to join our organization. We are dedicated to providing equal opportunities for employment and advancement to all qualified individuals, and we encourage applicants of all backgrounds to apply.