HR Specialty Service Professional

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JPMorgan Chase Recruiting takes a proactive approach to identifying and proposing solutions to organizational challenges, working side-by-side with business managers to attract, manage and retain high-potential talent. Through a focus on continuous improvement and long-term success, JPMorgan Chase Recruiting provides tactical and strategic solutions with the aim of attracting and hiring diverse professionals to the business.

As the HR Specialty Service Professional you will play a vital role supporting activities required to successfully hire top talent for executive recruiting. Using good judgment and leveraging company best practices, you will manage complex interview requests across multiple locations, line of business and time zones. You will need to have the ability to interact with executive-level candidates, hiring managers and recruiters in a fast-paced environment, sometimes under pressure, remaining flexible, proactive, resourceful and efficient, with a high level of professionalism and confidentiality is crucial to this role. Expert level written and verbal communication skills, strong decision-making ability and attention to detail are equally important.

Required qualifications, capabilities and skills

• Coordinate and communicate all interview logistics to candidates, hiring managers and recruiters and ensure excellent candidate experience through prompt follow up and communication with candidates throughout the interview lifecycle
• Create and manage and prepare requisitions; extension of offer letter and candidate expense reports
• Work closely with hiring managers, HR business partners and recruiters to support the successful onboarding of new Managing Director hires
• Work with fellow colleagues to ensure all pre-arrival and first day activities for the Managing Directors are scheduled and completed
• Excellent customer service and interpersonal skills with ability to interact confidently with employees at all levels within the organization
• Possess a high degree of professionalism, discretion and sensitivity with confidential information

Preferred qualifications, capabilities and skills

• 2+ years of experience in an administrative support role, preferably in recruiting and Bachelor's degree or equivalent
• Strong organizational skills with critical attention to detail
• Demonstrate excellent judgment and tact

ABOUT US JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans

ABOUT THE TEAM Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success. Human Resources plays a critical role in driving the employee experience, shaping the firm's culture and building a diverse and inclusive workforce. We are a strategic partner to the business — working with leaders across the firm to hire, develop and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong and are able to make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward.