Associate Project Manager - HVAC Solutions

Associate Project Manager - HVAC Solutions

Join one of the nation's rapidly expanding leaders in Commercial Construction and Facility Management!

PLEASANT VALLEY CORPORATION , a successful and stable, family-owned and operated Commercial Real Estate Firm established in 1976 and headquartered in Medina, Ohio, boasts a dynamic presence across four key divisions: Construction, Facility Management, Property Management, and Real Estate Brokerage. Our comprehensive suite of commercial property services is characterized by effective project management, proactive communication, top-tier workmanship, and cutting-edge solutions.

WE OFFER:

• An exceptional culture and positive work environment
• Competitive earnings
• Comprehensive benefits
• Personal recognition
• Individual development opportunities
• A clear path for career advancement!

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M-F | 8:30a - 5:00p

Onsite – Medina, OH; Independence, OH

Facilities Management

HVAC Solutions

Specialty Services Operations Manager, HVAC Solutions

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Job Purpose

The Associate Project Manager – HVAC Solutions serves as the primary point of contact for clients at both local and corporate levels, overseeing assigned projects from initiation through completion. This role manages multiple HVAC-related projects simultaneously, ensuring alignment with client expectations while maintaining close coordination with account representatives to deliver timely and effective solutions.

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Responsibilities

• Client Communication & Issue Resolution: Serve as the primary point of contact for client maintenance requests via PVC Connect, email, and phone; assess concerns and manage work orders through resolution using best practices.

• Vendor Coordination & Service Management: Identify, schedule, and oversee approved subcontractors or source new vendors when necessary; maintain regular communication to ensure timely, quality service completion.

• Project Oversight & Workflow Management: Manage 45–60 open HVAC-related work orders simultaneously, averaging 10–17 active weekly projects; prioritize tasks and ensure projects are completed on time and to client standards.

• Quote Development & Cost Control: Review service quotes, negotiate rates within approved markup guidelines, and secure client approval for repair solutions while maintaining cost-effectiveness.

• Technical Oversight & Documentation: Understand project scopes using blueprints and schematics; prepare bids and maintain detailed progress documentation in PVC Connect and the Customer Portal.

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Requirements

• Experience in HVAC or Facilities Management: Minimum of one year of experience resolving HVAC-related issues in a commercial facilities or property management setting is required.

• Education & Experience Flexibility: One to three years of related experience with a one-year HVAC certificate preferred; three to five years of experience accepted without certification.

• Technical Knowledge: Familiarity with HVAC repair materials and a working understanding of general construction and building trades.

• Customer Service Skills: Proven ability to manage client interactions effectively through phone or in-person communication, with a focus on problem-solving and responsiveness.

• Technology Proficiency: Strong computer skills required, including use of CRM systems, data entry, scheduling software, and report generation.

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Do YOU have these qualities?

Apply now to explore a fulfilling career with Pleasant Valley Corporation!