Criminal client services coordinator

Who are you?

You are a caring and dedicated professional who has the unique respect and understanding that everyone has a unique path to recovery. You have strong working knowledge of the drug and alcohol system, along with behavioral health services, to best support program outcome initiatives.

The Criminal Justice Client Services Coordinator supports client of the Hancock Public Defender by connecting them with essential mental health, substance use disorder, and community-based services. This role involves conducting screenings, coordinating referrals, and ensuring clients can access necessary resources. Collaborate with attorneys, support staff, and external service providers to enhance client outcomes while addressing systemic barriers to treatment and rehabilitation. This position focuses on care coordination and resource navigation for people who have a misdemeanor or felony record including juveniles.

You have the ability to regularly use various computer apps including Microsoft Office, our HRIS, EHR, and other online systems, with multiple logins often simultaneously

You have:

• Bachelor's Degree in social work, psychology, criminal justice, or a related field.
• At least 2 years of experience in behavioral health, social services, or criminal justice settings
• Demonstrate knowledge of local mental health, substance use treatment services, and available community resources.
• Possess strong interpersonal, organizational, and crisis management skills
• Have a valid driver's license and reliable transportation

Who are we?

We are a team of passionate individuals who provide prevention and specialized behavioral health and substance abuse services to individuals, youths and families in our multicultural communities to strengthen family life and promote personal growth. We offer an environment focused on personal growth and self-care through trainings and the development of skills. Our agency is dedicated to supplying employees with the necessary skills and tools necessary to be successful in their roles.

Our employees are offered Health Insurance, Health Savings Account (HSA), Teledoc, Dental Insurance, Vision Insurance, Life and AD&D Insurance, Voluntary Life Insurance, Employee Assistance Program (EAP), PTO, Paid Holidays, Tuition Reimbursement, and 403(b) Retirement.

Family Resource Center is an Equal Opportunity Employer and a Drug Free Work Place, with policies prohibiting the use, possession, and/or distribution of medical marijuana as well as smoking, vaping, or other use of tobacco on our premises. We base employment on qualifications, merit, and organizational/community need. Our goal is to be a diverse workforce representative of the citizens we serve.

If you require accommodations for the application process or to perform the essential job functions due to a disability, please contact the Human Resources Department at [email protected] . We are committed to providing the appropriate accommodations to ensure equal opportunities for all applicants.

We'd love to hear from you! Click "apply" to submit your resume and then learn more about us by visiting our website at