Volunteer Coordinator and Community Liaison

POSITION: VOLUNTEER COORDINATOR AND COMMUNITY LIAISON

REPORTING RELATIONSHIP : Position reports to the Executive Director of CASA/GAL of Hancock County and the Family and Children First Council Coordinator, under the direction of the Probate and Juvenile Court Judge.

BENEFITS : $20.00+/hour, 40 hours/week. Hours are 8:00am – 5:30pm, Monday – Thursday and 8:00am – 12:00pm on Friday’s, with a 30-minute, unpaid lunch. This position may require work beyond normal business hours, including evenings.

County employees are enrolled into OPERS, and earn paid sick leave, paid legal holidays, and paid vacation leave after one (1) year of service in OPERS. Hancock County offers several medical/dental plan options, and additional coverage plans that are optional. A Deferred Compensation program is also available. This position is in person and At-Will.

The Court is an Equal Opportunity Employer and does not discriminate on the basis of age, gender, religion, race, color, national origin, ancestry, sexual orientation, disability, military status, or genetic information. A pre-employment urinalysis and background check are required.

PURPOSE OF POSITION: The purpose of this position is to assist with the recruitment, training, support and retention of the volunteers of the Court Appointed Special Advocates/Guardian ad Litem (CASA/GAL) program. These volunteers serve in the best interest of abused, neglected, or dependent children who have come to the attention of the Hancock County Juvenile Court. The volunteer coordinator is also responsible for their own caseload of children when deemed necessary.

In addition, this position is responsible for community awareness activities for the CASA program and Family and Children First Council (FCFC), as well as providing support for the Council and help to manage Hancock County’s No Wrong Door, BREAK, Fun for All (Teens), and other programming and events for youth and families.

This position will also greet and assist visitors to the CASA, FCFC, and Great Lakes Services Board offices.

MINIMUM QUALIFICATIONS This position requires a bachelor’s degree in the human services arena or a combination of education and experience that provides the requisite knowledge, skills, and abilities for this job. Experience in community-based work and programming a plus. Possesses an understanding of child abuse, neglect and dependency, families in crisis and chemical dependency issues. Commitment to CASA and the FCFC goals and mission. Valid driver’s license is required.

ESSENTIAL FUNCTIONS: Maintain an open and productive working relationship with CASA/GAL program staff, volunteers, community members, Juvenile Court Staff, Job & Family Services staff, Attorneys, Prosecutors, FCFC staff, and Council members in order to serve the best interest of the children being served.

CASA/GAL RECRUITMENT: With the collaboration of the CASA Executive Director:

• - Identify and implement strategies for the recruitment and screening of volunteers.
• - Responding to volunteer inquiries.
• - Sending and collecting all application materials
• - Arranging and attending public speaking engagements and community informational events.

CASA/GAL TRAINING

• - Identify and implement best practices for providing training that meets the needs of volunteers and the children served.
• - Facilitate required trainings for all new and existing volunteers, including preservice and in-service training.
• - Maintain all volunteer training manuals, handbooks, and policy and procedure manuals to ensure compliance with the Hancock County employee handbook, National CASA standards, and all other applicable standards.
• - Use and maintain online learning management system.

CASA & FCFC COMMUNITY AWARENESS

Develop and maintain community awareness campaigns, including website updating, e-newsletters, social media content, traditional media, online and in-person informational sessions, and attendance at community events for both CASA and the FCFC.

CASA VOLUNTEER SUPPORT AND RETENTION

• - Monitor the needs of CASA/GAL volunteers and lend support and guidance to ensure their success, including monthly check-ins, regular phone calls and email contact, and volunteer recognition activities.
• - Identify and implement strategies to ensure volunteer retention.
• - Maintain the online case management system.
• - Track training needs, term limits, and volunteer background re-checks, as needed.
• - Maintain volunteer rosters.
• - Maintain monthly reviews and input data into the case management system.
• - Supervise all aspects of cases assigned to the Volunteer Coordinator, including opening, maintenance and closing of cases.
• - Assist CASA/GAL volunteers by accompanying them (as needed) to home visits, case planning meetings, pre-court meetings, and court hearings.
• - Assist the volunteers with the preparation and submission of written reports for the court, and any release of information/and records requests.
• - Maintain case files with all needed case materials.
• - Serve as a liaison to the volunteer, court and other parties to the case.
• - With the help and support of the Executive Director, conduct annual development reviews and out-of-court observations yearly with each volunteer.

All newly hired CASA/GAL of Hancock County program staff shall attend CASA/GAL volunteer pre-service training in compliance with National CASA Standards. Program staff will also be required to attend additional trainings deemed valuable at the request of the Executive Director. These may require occasional in-state, overnight travel.

FCFC SUPPORT

- Manage branded social media account.

- Maintain bi-weekly e-newsletter with community updates.

- Attend monthly FCFC Council/Executive Committee meeting and take meeting notes, as well as additional meetings as required.

- Manage correspondence with Council members and others regarding meetings and upcoming events.

- Prepare program data and present for review by Council.

- Manage multiple committees and report to Council.

- Attend all related trainings and webinars.

COURT EXPECTATIONS OF EMPLOYEE

In completing the duties and responsibilities of the position, the Court expects the employee will adhere to all Court policies, guidelines, practices and procedures; act as a role model both inside and outside the Court; exhibit a professional manner in dealing with others; and work to maintain constructive working relationships. In addition, the Court expects the employee to maintain a positive and respectful approach with superiors, colleagues, and individuals inside and outside the Court. Further, the Court expects the employee to demonstrate flexible and efficient time management, the ability to prioritize workload, the ability to perform duties in a timely, accurate and thorough manner, and to communicate regularly with the employee’s supervisors about work-related issues. The employee is expected is to demonstrate predictable and regular attendance.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned this classification. They are not an exhaustive list of all duties to be performed. Other duties may be assigned.

TO APPLY: Send a cover letter including desired salary, along with a resume in .pdf form, to Shawn Carpenter at [email protected].

This position will remain open until filled. Interviews will be scheduled as applicants apply.

Pay: From $20.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person