Accounts Payable P2P Specialist

Company Description

At Informa , no two days and no two people are the same, and you'll find the freedom, opportunity and support of a fantastic community to make a real impact.

We’re an international business that connects specialists with knowledge, helping them to learn more, know more and do more through live and on demand events, digital and data-driven services and academic research.

We are home to over 10,000 colleagues across 30 countries and are a member of the UK’s FTSE 100 group of leading public companies.

In Global Support , we provide expert guidance and hands-on support to the Informa Group and Informa’s many business teams. Across tech, finance, legal, corporate development, HR, communications, operations and many other areas, we work collaboratively and flexibly to help our brands serve their customers and help the company succeed.

Job Description

This is a hybrid role (3 days/week in office) and based out of our Cleveland, OH office.

We are seeking a detail-oriented and organized Accounts Payable Specialist to join our team. In this role, you will play a crucial part in ensuring the smooth operation of our financial processes by accurately processing invoices, handling expense claims, and delivering exceptional customer service to both internal and external stakeholders. Your attention to detail, strong communication skills, and ability to work within established processes will contribute to maintaining the financial integrity of our organization. Job duties include:

Invoice & Query

• Uploading & processing of invoices/payment request forms
• Handling and resolution of invoice queries
• Provide exceptional customer service to internal and external customers at all times
• General administration duties

Travel & Expenses

• Process colleague’s expenses into SAP
• Work within processes to order employee credit cards and setup access to expense systems
• Monitor and chase submission of corporate card expense claims where appropriate
• Dealing with all employee/business expense queries
• Provide exceptional customer service to internal customers at all times
• General administration duties

Qualifications

Skills & Abilities

• Proficient skills in Excel, Word and Outlook are essential
• Act with integrity, tact and diplomacy
• Ability to complete a variety of related tasks
• Pro-actively solve problems
• Excellent Customer Service skills
• Good time management skills
• Ability to be flexible within role
• Excellent oral and written communication skills

Knowledge & Qualifications

• Good knowledge and understanding of Accounts Payable processes.
• Oracle and SAP experience preferred

Additional Information

The pay range for this position is $19-22 / hour depending on experience.

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com

Our Benefits include:

• Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive, and we support a range of working patterns
• Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks
• Broader impact: take up to four days per year to volunteer, with charity match funding available too
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
• Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
• Competitive benefits, including a 401k match, parental leave and an ESPP offering company shares at a minimum 15% discount
• Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more
• Recognition for great work, with global awards and kudos programs
• As an international company, the chance to collaborate with teams around the world

We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.

At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.

This post will expire on 8/29/2025

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