Student Team Leader II - Falcon Outfitters

Salary

$12.00 Hourly

Location

Main Campus (BG), OH

Job Type

Student Worker

Job Number

BGSU01529

Division

President's Office

Department

Student Employment

Opening Date

04/07/2026

Closing Date

4/14/2026 11:59 PM Eastern

Summary

Assist Falcon Outfitters management in efficient and effective operation of the Customer Service & General Merchandise areas.



Career Readiness Competencies :

• Communication
• Critical Thinking
• Technology

Essential Functions

• Assist Falcon Outfitters Management in efficient and effective operation of the Customer Service & General Merchandise areas.
• Assist Falcon Outfitters Management in supervision of student employees.
• Provide functional direction to Falcon Outfitters CSRs, assign duties and priorities, monitor work flow, and report problems with task completion to management.
• Assist in training Customer Service, Clothing, and Gifts department staff, and be responsible for utilization of student labor to maximize productivity of Falcon Outfitters operations.
• Exhibit and maintain positive relations and offer excellent customer service to internal and external customers, encouraging Falcon Outfitters CSRs to do the same.
• Assist with the opening and closing of Falcon Outfitters and special assignments, such as book events and various promotional events.

Minimum Qualifications

• Must be able to supervise others and be responsible for assigned work areas, enforcing all rules, regulations, and procedures.
• Must be able to supervise student employees, providing functional direction and following up on assignments to maintain quality.
• Prior Falcon Outfitters experience is preferred.
• Attention to detail, strong organizational skills, and the ability to work independently are required. Must possess creativity and problem-solving skills.
• Must have excellent oral and written communication skills, be extremely reliable, responsible, and dependable, and present a professional appearance in all contacts, both internal and external.
• Must have a positive and enthusiastic attitude to maintain positive employee relations and offer outstanding customer service.
• Ability to work a flexible schedule including nights and weekends, with a minimum of 20 hours per week.
• Additional training will be required.
• Semester-by-semester evaluation and reassignment based upon performance and availability.

Bowling Green State University is an equal opportunity employer. The University is committed to maintaining an employment and educational environment that is free from unlawful discrimination, harassment, and retaliation. The University prohibits discrimination and harassment on the basis of protected class: age (40 years of age or older), ancestry, color, disability, ethnicity, familial status, gender, gender identity and expression, genetic information, HIV/AIDS status, marital status, military status, national origin, political affiliation, pregnancy, race, religion, sex, sexual orientation, protected veteran status, or any other legally protected characteristic.

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OCRC Know Your Rights

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BGSU is an E-Verify employer. If hired into this position, you will be required to provide satisfactory proof of employment eligibility by providing acceptable, original forms of identification for employment verification via the Federal I-9 employment verification process. A list of acceptable documents can be seen here: