Senior Program Manager (NPDI)

Vertiv
Westerville, OH
Position Summary

JOB DESCRIPTION

The Senior Program Manager is responsible for overseeing new product development programs from their initial stages through to launch. This role requires the coordination of cross-functional activities across multiple related projects that align with strategic business goals. Key responsibilities include developing and maintaining detailed program timelines, tracking progress against established milestones, facilitating risk management discussions, and ensuring stakeholder alignment throughout the project lifecycle. The Senior Program Manager will manage team members indirectly, collaborating with individuals from various departments, organizations, geographical regions, and cultures to drive program success. While there are no direct reports, this position requires strong leadership abilities, excellent communication skills, and the capacity to influence and motivate teams without direct authority.

Success in this role will be measured by on-time program delivery, achievement of defined business objectives, and positive feedback from cross-functional partners. Superior interpersonal and problem-solving skills are essential for effectively leading complex initiatives and ensuring successful program outcomes.

Responsibilities

  • Provide executive-level program updates to senior management and executive sponsors
  • Lead end-to-end program management, following the New Product Development and Introduction (NPDI) Process.
  • Develop and monitor systems for reporting and tracking to ensure projects meet schedule and cost objectives
  • Coordinate resource allocation and sharing among cross-functional team projects
  • Identify and mitigate key risks through effective contingency planning
  • Work with functional management to secure required resources
  • Foster cross-functional collaboration and maintain stakeholder communication at all levels
  • Drive alignment between program scope and business objectives
  • Collaborate with Product Management and Engineering teams to ensure product requirements and specifications satisfy customer needs
  • Maintain and update project documentation as needed

Qualifications

Requirements:

  • Bachelor's Degree in Engineering (preferred) or Business
  • 8-10 years of work experience in NPDI Project/Program Management
  • Project Management Professional (PMP) certification required or willingness to obtain
  • Experience working with or leading international teams
  • Strong knowledge of engineering and manufacturing processes
  • Excellent people and communication skills, including meeting facilitation and presentations
  • Must possess both strategic thinking capabilities to understand broader business implications and the analytical mindset to thoroughly investigate and resolve detailed technical challenges.
  • Competence in Microsoft Project or similar project management tools
  • Proficient in English, both verbal and written
  • Ability to travel domestically and internationally as needed

Preferred Qualifications

  • Experience with Datacenter Air Conditioning Products
  • Background in the HVAC sector
  • Certifications in Six Sigma, Lean Six Sigma (LSS), or Design for Six Sigma (DFSS)
  • Master of Science (preferred) or MBA with 10-15 years of relevant experience
  • Understanding of accounting, purchasing, and ERP/MRP systems
  • Experience with Agile project management methodologies

PHYSICAL & ENVIRONMENTAL DEMANDS

  • Primarily office-based work environment

Time Travel Required

  • Occasional domestic and international travel is required, up to 10% of the time

The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPALS

: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

  • Customer Focus
  • Operational Excellence
  • High-Performance Culture
  • Innovation
  • Financial Strength

OUR BEHAVIORS

  • Own It
  • Act With Urgency
  • Foster a Customer-First Mindset
  • Think Big and Execute
  • Lead by Example
  • Drive Continuous Improvement
  • Learn and Seek Out Development

About Vertiv

Vertiv is a $8.0 billion global critical infrastructure and data center technology company. We ensure customers’ vital applications run continuously by bringing together hardware, software, analytics and ongoing services. Our portfolio includes power, cooling and IT infrastructure solutions and services that extends from the cloud to the edge of the network. Headquartered in Columbus, Ohio, USA, Vertiv employs around 20,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [email protected].

About The Team

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.

Posted 2026-01-11

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