Area Service Manager
Job Description
Job Description
Essential Duties and Responsibilities:
- Manage three Branch Managers, three Service Supervisors, and 15 Service Representatives
- Travel to between the Dayton, Cincinnati, and Columbus to work with staff and visit customers
- Oversee all activities connected with customer service and retention including renewal agreement negotiation
- Maintain profitability and material control of routes
- Manage revenue and growth from the current customer base
- Member recruitment, development, and awareness
- Maintain budget for the entire Service department
- Complete route assignment for new customers and re-routing to achieve maximum route efficiency
- Oversee Service department safety participation
- Ensure proper maintenance of fleet
- Back up for all positions within Service department as needed
- Typical work week of 45-55 hours
- Other duties as assigned by the General Manager
Qualifications and Requirements:
- Excellent communication skills, both written and oral
- Special attention to detail and accuracy
- Ability to manage responsibilities and team members with multiple tasks at the same time
- Self-motivated and structured
- Excellent conflict resolution skills
- Strong people skills as you will communicate with members at all levels of the organization
- Assertive and tactful
- Excellent problem solving ability
- Strong negotiation skills
- Ability to focus on building and maintaining relationships with customers
- Maintain active DOT physical
Education, Training, and Experience:
- Bachelor’s degree in related field is preferred
- Experience in customer service or operations management required
- Computer literacy
- Proficient in Microsoft Office, especially Excel, Word, and Outlook
- Experience working with a diverse group of individuals
- Experience developing and adhering to a budget and capital expenditures
Recommended Jobs
Experienced Sales / Finance Manager
Job Description Job Description As we continue to grow, we are looking to add an EXPERIENCED and PROVEN Sales / Finance manager to our amazing team! If you're looking for an exciting and fast …
Chemical Engineer
About the Company: Established manufacturing company in Bedford, OH is seeking a driven and analytical Chemical Engineer to join our team. This is a direct hire opportunity working closely …
Paralegal - Personal Injury Law #0209
Our client, a respected boutique law firm based in Cincinnati, Ohio, is seeking a Litigation Paralegal to support its personal injury practice, with particular strength in Medical Malpractice and Per…
Mobile Pet Groomer - Cincinnati
Job Description Job Description Mobile Pet Groomer – Cincinnati Join Our Premium Mobile Grooming Team! About Us Zoomin Groomin – Hyde Park (Cincinnati) is a locally operated franchise ba…
Lead Toddler Teacher
We are seeking an experienced Lead Toddler Teacher to add to our growing team at our Gold (SUTQ) , NAC-accredited childcare and preschool center located in Middlefield, Ohio. As a Toddler Te…
Class A Lease operator program with J and M Express Inc Job
Class A Lease operator program with J and M Express Inc Job J&M Express Inc LEASE PROGRAM ADVANTAGE • No hassle, full-service maintenance program WALKAWAY LEASE, NO CREDIT CHECK Become a J&M partn…
Slot Shift Manager
Job Details Description Slot Shift Manager : Reposting directly to the Manager of Slots, the Slot Shift Manager accurately administers and oversees the slots in compliance with casino regula…
Electrical Power Engineer
Job Description Insight Global's client supports many government agencies and Department of Defense clients by offering customers a full range of professional and technical capabilities, includ…
Window Cleaner
Job Description Job Description We are currently seeking an individual to Clean windows for commercial buildings. You must be willing and able to clean windows in high areas using a lift and any …
Scioto Ridge Service Site Technician
: It takes the brightest minds to be a technology leader. It takes imagination to create green energy for the generations to come. At Siemens Gamesa we make real what matters, join our global team. P…