Area Service Manager
Job Description
Job Description
Essential Duties and Responsibilities:
- Manage three Branch Managers, three Service Supervisors, and 15 Service Representatives
- Travel to between the Dayton, Cincinnati, and Columbus to work with staff and visit customers
- Oversee all activities connected with customer service and retention including renewal agreement negotiation
- Maintain profitability and material control of routes
- Manage revenue and growth from the current customer base
- Member recruitment, development, and awareness
- Maintain budget for the entire Service department
- Complete route assignment for new customers and re-routing to achieve maximum route efficiency
- Oversee Service department safety participation
- Ensure proper maintenance of fleet
- Back up for all positions within Service department as needed
- Typical work week of 45-55 hours
- Other duties as assigned by the General Manager
Qualifications and Requirements:
- Excellent communication skills, both written and oral
- Special attention to detail and accuracy
- Ability to manage responsibilities and team members with multiple tasks at the same time
- Self-motivated and structured
- Excellent conflict resolution skills
- Strong people skills as you will communicate with members at all levels of the organization
- Assertive and tactful
- Excellent problem solving ability
- Strong negotiation skills
- Ability to focus on building and maintaining relationships with customers
- Maintain active DOT physical
Education, Training, and Experience:
- Bachelor’s degree in related field is preferred
- Experience in customer service or operations management required
- Computer literacy
- Proficient in Microsoft Office, especially Excel, Word, and Outlook
- Experience working with a diverse group of individuals
- Experience developing and adhering to a budget and capital expenditures
Recommended Jobs
Emergency Medical Technician -EMT Twinsburg
Job Description Job Description Salary: $36,000-$48,000 Emergency Medical Technicians (EMTs) at Ohio Ambulance are tasked with treating and transporting a diversified population of individuals …
Medical-Surgical / Telemetry Registered Nurse (MS/Tele RN) - 26-05854
Job Description Job Description Medical-Surgical / Telemetry Registered Nurse (MS/Tele RN) Profession: Registered Nurse Specialty: Medical-Surgical / Telemetry Assignment Details Shift…
Senior Director of Warehousing
Position: Senior Director, Warehousing Location: Delphos, OH Pay: $180-$210K Industry: Refrigerated Foods / Consumer Packaged Goods Department: Supply Chain Reports To: SVP, Supply Ch…
Registered Nurse (RN)
Job Description Job Description Join our mission to help individuals with mental health disorders lead healthy and productive lives. Greater Cincinnati Behavioral Health Services (GCBHS) has imm…
Automotive Technician - 3+ Years Experience Required - Maysville Auto Repair
Job Description Job Description Automotive Technician - 3+ Years Experience Required Mon–Fri 8–5 | No Weekends | 4 or 5-Day Work Week Paid Vacation + Health Care Option | Family-Owned – Sta…
Craft Training Coordinator (Electrical Journeyman/Foreman)
MMR Electrical Craft Instructor Company Culture : At MMR, our most valuable assets are not our buildings or equipment, it is our family of employees with diverse backgrounds and experiences. O…
Landscape Gardener
Job Description: Enjoy working outdoors? Are you looking to work in a growing and team oriented environment? As part of our team, you can expect a competitive wage and to be home for dinner, generou…
dsp
Job Description Job Description Benefits: Employee discounts Paid time off About the Role: Join COLLIER CARE LLC as a Direct Support Professional (DSP) in Alliance, OH, where you will…
Clinical Technician I
Job Description Job Description Description The Ophthalmic Technician participates in the care of patients in a clinic setting. As an Ophthalmic Technician you will greet patients and explain w…
Automotive Technician
Sheridan Nissan Mitsubishi in New Castle, DE is looking for skilled and motivated Automotive Technicians to join our growing team! As part of the Sheridan Auto Group, serving Delaware drivers since 20…