Epic Applications Trainer

Akron Children's
Akron, OH
Full Time

40 Hours/Week

Monday - Friday, 8:00am - 4:30pm

On-Call Rotation Required

Remote, Onsite Per Business Needs

Summary

The Applications Trainer is responsible for building, testing, and maintaining the training environment and delivering end-user training and support.

Responsibilities

  • Helps develop and maintain training materials, including but not limited to scripts and scenarios, and training schedules for applications that may be assigned.
  • Primary responsibility will be to deliver end-user training and support, using training materials and procedures that have been developed.
  • Participates in workflow design and system build in order to gain an in-depth knowledge of the why the system is built, complete with functionality and workflows.
  • Responsible for trouble shooting issues and questions and escalate immediately those which can be resolved to the Applications Solutions Analyst/ Lead Applications Solutions Analyst
  • Analyzes new functionality to identify educational needs/training methodologies and identify ways to make improvements in the education/training plans.
  • Serves as a training support contact between vendors, Application Solutions Analysts, and super-end users.
  • Other duties as required.

Other Information

Technical Expertise

  • Strong background in system configuration, clinical/business systems analysis and design
  • Advanced organizational, analysis, and problem-solving skills required with an emphasis on attention to detail and the ability to work on multiple projects simultaneously
  • Experience working with all levels within an organization is required.
  • Experience in healthcare is preferred.
  • Proficiency in MS Office [Outlook, Excel, Word] or similar software is required

Education And Experience

  • Education: High School diploma or equivalent is required. Bachelor's degree in Information Technology, Healthcare, or related field is preferred.
  • Certification: Area-specific certifications are required after hire.
  • Years of relevant experience: minimum 2 years of training experience is preferred.
  • Years of experience supervising: None.

Full Time

FTE: 1.000000
Posted 2025-09-27

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